Terms and Conditions


I. General Terms and Conditions
§ 1 Fundamental Provisions
(1) The following terms and conditions apply to all contracts concluded with us as the supplier (ahg Anschütz Handels GmbH) via the website shop.ahg-anschuetz.de/. Unless otherwise agreed, the inclusion of any terms of your own that you may use is hereby expressly rejected.

(2) A consumer in the sense of these terms and conditions is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor independent professional activity. An entrepreneur is any natural or legal person or a legally recognized partnership that acts in the exercise of their independent professional or commercial activity when concluding a legal transaction.

§ 2 Conclusion of Contract
(1) The subject of the contract is the sale of goods.

(2) By listing the respective product on our website, we make a binding offer to conclude a contract under the conditions specified in the product description. 

(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the "shopping cart." You can access the "shopping cart" at any time via the appropriate button in the navigation bar and make changes there.
After accessing the "checkout" page and entering your personal data as well as the payment and shipping conditions, all order details will be displayed again on the order overview page.
If you use an instant payment system (e.g., PayPal / PayPal Express, Amazon Payments, Postpay, Sofort) as the payment method, you will either be redirected to the order overview page in our online shop or first to the website of the instant payment provider.
If you are redirected to the respective instant payment system, please make the appropriate selection or enter your data there. You will then be returned to our online shop on the order overview page.
Before submitting the order, you have the opportunity to check and change all details once again (also via the "back" function of your browser) or cancel the purchase.
By submitting the order via the "Place binding order" button, you declare your legally binding acceptance of the offer, thereby concluding the contract.

(4) Your inquiries to prepare an offer are non-binding. We will send you a binding offer in text form (e.g., by e-mail) which you can accept within 5 days.

(5) Order processing and transmission of all information necessary for the contract conclusion will be carried out by e-mail, partly automatically. You must therefore ensure that the e-mail address you provide to us is correct and that the receipt of e-mails is technically ensured, particularly not prevented by spam filters.

§ 3 Special Provisions for Offered Payment Methods
(1) SEPA Direct Debit (Core and/or Business-to-Business Direct Debit)
When paying by SEPA core direct debit or SEPA B2B direct debit, you authorize us, by providing the corresponding SEPA mandate, to collect the invoice amount from the specified account.
The direct debit will be collected within 1–15 days after conclusion of the contract.
The advance notice period (pre-notification) is reduced to 5 days before the due date. You are obliged to ensure sufficient funds are available in the account on the due date. In the event of a return debit due to your fault, you must bear the resulting bank fees.

§ 4 Right of Retention, Reservation of Title
(1) You may only exercise a right of retention if it relates to claims arising from the same contractual relationship.

(2)  The goods remain our property until full payment of the purchase price has been made.

§ 5 Warranty
(1) Statutory warranty rights apply

(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to report any complaints to us and the carrier as soon as possible. Failure to do so has no effect on your statutory warranty rights.

§ 6 Choice of Law, Place of Performance, Jurisdiction
(1)  German law applies. For consumers, this choice of law only applies insofar as it does not deprive them of the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence (principle of favorability).

(2)  The place of performance for all services from the business relationship with us and the place of jurisdiction is our registered office, provided you are not a consumer, but a merchant, a legal entity under public law, or a special fund under public law. The same applies if you have no general place of jurisdiction in Germany or the EU, or if your place of residence or habitual residence is unknown at the time legal proceedings are initiated. The right to call upon another court with statutory jurisdiction remains unaffected.

(3)  The provisions of the UN Convention on Contracts for the International Sale of Goods explicitly do not apply.


II. Customer Information
1. Seller Identity
ahg Anschütz Handels GmbH
Raiffeisenstraße 26
89079 Ulm
Germany
Phone: +49 73142031
E-Mail: info(at)ahg-anschuetz.de

Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), which can be accessed at https://ec.europa.eu/odr.

2. Information on the Conclusion of the Contract
The technical steps for concluding the contract, the conclusion of the contract itself, and the options for corrections are carried out in accordance with the section "Conclusion of the Contract" in our General Terms and Conditions (Part I).

3. Contract Language, Storage of Contract Text
3.1. The contract language is German.

3.2. We do not store the complete contract text. Before submitting the order via the online shopping cart system, the contract data can be printed or electronically saved using the browser’s print function. After receiving your order, we will send you the order data, the legally required information for distance contracts, and our General Terms and Conditions again by e-mail.

3.3. For inquiries made outside the online shopping cart system, you will receive all contract data within a binding offer in text form, e.g., by e-mail, which you can print or save electronically.

4. Codes of Conduct
4.1. We have committed to comply with the Buyer Seal Quality Criteria of Händlerbund Management AG, as well as the Ecommerce Europe Trustmark Code of Conduct, available at: https://www.haendlerbund.de/images/content/kaeufersiegel/kaeufersiegel-qualitatskriterien.pdf and https://www.ecommercetrustmark.eu/the-code-of-conduct/

5. Essential Characteristics of Goods or Services
The essential characteristics of the goods and/or services can be found in the respective offer.

6. Prices and Payment Terms
6.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components, including all applicable taxes.

6.2. The shipping costs are not included in the purchase price. They can be viewed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process, and must be borne by you, unless free shipping has been promised.

6.3. If delivery is made to countries outside the European Union, additional costs may be incurred that we are not responsible for, such as customs duties, taxes, or money transfer fees (transfer or exchange rate fees charged by banks), which are to be borne by you. You are also responsible for any costs incurred for money transfers if the delivery is made to an EU member state but the payment was initiated from outside the European Union.

6.4. The available payment methods are listed on a correspondingly labeled button on our website or in the respective offer.

6.5. Unless otherwise specified for the individual payment methods, the payment claims from the concluded contract are due immediately.

7. Delivery Conditions
7.1. The delivery conditions, delivery date, and any existing delivery restrictions can be found on a correspondingly labeled button on our website or in the respective offer.

7.2. If you are a consumer, it is legally stipulated that the risk of accidental loss and accidental deterioration of the sold goods passes to you only upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the seller or another person designated to carry out the shipment.

8. Statutory Warranty Rights
The liability for defects is governed by the section "Warranty" in our General Terms and Conditions (Part I).

hese General Terms and Conditions and customer information were created by the legally specialized lawyers of Händlerbund and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal security of these texts and assumes liability in the event of legal warnings. Further information can be found at: https://www.haendlerbund.de/agb-service.

Last update: December 7, 2024

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